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User and Site Information

_.:=iTake=:._

Administrator
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ZeuS
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1. Site information

What is this bittorrent all about anyway? How do I get the files?

Check out Brian's BitTorrent FAQ and Guide

2. User information

I registered an account but did not receive the confirmation e-mail!

You can use this form to delete the account so you can re-register. Note though that if you didn't receive the email the first time it will probably not succeed the second time either so you should really try another email address.

Why is my port number reported as "---"? (And why should I care?)

The tracker has determined that you are firewalled or NATed and cannot accept incoming connections.

This means that other peers in the swarm will be unable to connect to you, only you to them. Even worse, if two peers are both in this state they will not be able to connect at all. This has obviously a detrimental effect on the overall speed.

The way to solve the problem involves opening the ports used for incoming connections (the same range you defined in your client) on the firewall and/or configuring your NAT server to use a basic form of NAT for that range instead of NAPT (the actual process differs widely between different router models. Check your router documentation and/or support forum. You will also find lots of information on the subject at PortForward).

I've lost my user name or password! Can you send it to me?

Please use this form to have the login details mailed back to you.


Can you delete my account?

You cannot delete your own account, please ask a member of staff

So, what's MY ratio?

Click on your profile, then on your user name (at the top).

It's important to distinguish between your overall ratio and the individual ratio on each torrent you may be seeding or leeching. The overall ratio takes into account the total uploaded and downloaded from your account since you joined the site. The individual ratio takes into account those values for each torrent.

You may see two symbols instead of a number: "Inf.", which is just an abbreviation for Infinity, and means that you have downloaded 0 bytes while uploading a non-zero amount (ul/dl becomes infinity); "---", which should be read as "non-available", and shows up when you have both downloaded and uploaded 0 bytes (ul/dl = 0/0 which is an indeterminate amount).

Why is my IP displayed on my details page?

Only you and the site moderators can view your IP address and email. Regular users do not see that information.

Help! I cannot login!?

This problem sometimes occurs with MSIE. Close all Internet Explorer windows and open Internet Options in the control panel. Click the Delete Cookies button. You should now be able to login.

My IP address is dynamic. How do I stay logged in?

You do not have to anymore. All you have to do is make sure you are logged in with your actual IP when starting a torrent session. After that, even if the IP changes mid-session, the seeding or leeching will continue and the statistics will update without any problem.
 
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